Terms of Service
Last Updated: October 30, 2025
Agreement to Terms
By accessing or using ALERAiQ ("Service" "App" "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
Definitions
- "Service": ALERAiQ web application, mobile app, and all associated services
- "User," "You," "Your": Individual or entity using the Service
- "We," "Us," "Our": ALERAiQ Inc. and its affiliates
- "Content": Text, images, data, and information provided by users
- "Premium": Paid subscription tier with additional features
Eligibility
You must be:
- At least 13 years old (16 in European Union)
- Capable of forming a binding contract
- Not barred from using the Service under applicable law
If you are under 18, you represent that your parent/guardian has reviewed and agreed to these Terms.
Account Registration
Creating an Account
- Provide accurate, current, and complete information
- Maintain the security of your password
- Notify us immediately of unauthorized access
- You are responsible for all activities under your account
Account Security
- Use a strong, unique password
- Enable two-factor authentication (recommended)
- Do not share your account credentials
- We are not liable for losses due to unauthorized access caused by your failure to secure your account
Use of Service
Prohibited Uses
You may NOT:
- Violate any laws or regulations
- Impersonate others or provide false information
- Harass, abuse, or harm other users
- Post spam, advertising, or promotional content
- Scrape, crawl, or automatically collect data
- Reverse engineer or decompile the Service
- Use the Service for illegal or harmful purposes
- Create multiple accounts to abuse free tier
Medical Disclaimer
ALERAiQ™ is NOT a medical device and does NOT provide medical advice.
- The Service is for informational and wellness purposes only
- AI-generated insights are estimates, not diagnoses
- Consult healthcare professionals for medical decisions
- Do not disregard medical advice based on our Service
- In case of emergency, call emergency services immediately
We are NOT liable for health decisions made using the Service.
Content & Intellectual Property
Your Content
You retain ownership of content you upload (meal photos, posts, etc.). By uploading content, you grant us:
- License: Worldwide, non-exclusive, royalty-free license to use, display, and process your content to provide the Service
- Purpose: Process images for AI analysis, display in your account, show in community if you share
- Duration: While your account is active and for 30 days after deletion (for backups)
Our Content
All Service content, features, and functionality are owned by ALERAiQ™:
- Trademarks: "ALERAiQ™," logo, and branding
- Software: Code, algorithms, AI models
- Design: UI, graphics, layouts
- Content: Blog posts, educational materials
You may not use our intellectual property without written permission.
Privacy & Data
Your privacy is important. See our Privacy Policy for details on what data we collect and how we use it.
Key Points:
- Health data is encrypted (AES-256)
- We NEVER sell your data
- You can download or delete data anytime
- GDPR, CCPA compliant
Disclaimers
No Warranties
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
No Guarantees
WE DO NOT GUARANTEE:
- Weight loss or health improvements
- AI accuracy (estimates only)
- Device compatibility or data syncing
- Specific results from using the Service
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
Our total liability to you is limited to the amount paid in the past 12 months, or $100, whichever is greater.
Contact Us
General Questions: support@aleraiq.app
Legal/Terms Questions: legal@aleraiq.app
Privacy/Data Questions: privacy@aleraiq.app