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    Terms of Service

    Last Updated: October 30, 2025

    Agreement to Terms

    By accessing or using ALERAiQ ("Service" "App" "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

    Definitions

    • "Service": ALERAiQ web application, mobile app, and all associated services
    • "User," "You," "Your": Individual or entity using the Service
    • "We," "Us," "Our": ALERAiQ Inc. and its affiliates
    • "Content": Text, images, data, and information provided by users
    • "Premium": Paid subscription tier with additional features

    Eligibility

    You must be:

    • At least 13 years old (16 in European Union)
    • Capable of forming a binding contract
    • Not barred from using the Service under applicable law

    If you are under 18, you represent that your parent/guardian has reviewed and agreed to these Terms.

    Account Registration

    Creating an Account

    1. Provide accurate, current, and complete information
    2. Maintain the security of your password
    3. Notify us immediately of unauthorized access
    4. You are responsible for all activities under your account

    Account Security

    • Use a strong, unique password
    • Enable two-factor authentication (recommended)
    • Do not share your account credentials
    • We are not liable for losses due to unauthorized access caused by your failure to secure your account

    Use of Service

    Prohibited Uses

    You may NOT:

    • Violate any laws or regulations
    • Impersonate others or provide false information
    • Harass, abuse, or harm other users
    • Post spam, advertising, or promotional content
    • Scrape, crawl, or automatically collect data
    • Reverse engineer or decompile the Service
    • Use the Service for illegal or harmful purposes
    • Create multiple accounts to abuse free tier

    Medical Disclaimer

    ALERAiQ™ is NOT a medical device and does NOT provide medical advice.

    • The Service is for informational and wellness purposes only
    • AI-generated insights are estimates, not diagnoses
    • Consult healthcare professionals for medical decisions
    • Do not disregard medical advice based on our Service
    • In case of emergency, call emergency services immediately

    We are NOT liable for health decisions made using the Service.

    Content & Intellectual Property

    Your Content

    You retain ownership of content you upload (meal photos, posts, etc.). By uploading content, you grant us:

    • License: Worldwide, non-exclusive, royalty-free license to use, display, and process your content to provide the Service
    • Purpose: Process images for AI analysis, display in your account, show in community if you share
    • Duration: While your account is active and for 30 days after deletion (for backups)

    Our Content

    All Service content, features, and functionality are owned by ALERAiQ™:

    • Trademarks: "ALERAiQ™," logo, and branding
    • Software: Code, algorithms, AI models
    • Design: UI, graphics, layouts
    • Content: Blog posts, educational materials

    You may not use our intellectual property without written permission.

    Privacy & Data

    Your privacy is important. See our Privacy Policy for details on what data we collect and how we use it.

    Key Points:

    • Health data is encrypted (AES-256)
    • We NEVER sell your data
    • You can download or delete data anytime
    • GDPR, CCPA compliant

    Disclaimers

    No Warranties

    THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

    No Guarantees

    WE DO NOT GUARANTEE:

    • Weight loss or health improvements
    • AI accuracy (estimates only)
    • Device compatibility or data syncing
    • Specific results from using the Service

    Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW:

    Our total liability to you is limited to the amount paid in the past 12 months, or $100, whichever is greater.

    Contact Us

    General Questions: support@aleraiq.app

    Legal/Terms Questions: legal@aleraiq.app

    Privacy/Data Questions: privacy@aleraiq.app

    By using ALERAiQ™, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

    From Latin alere, to nourish, grow, strengthen ❤️