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    Cookie Policy

    Last Updated: October 30, 2025

    What Are Cookies?

    Cookies are small text files stored on your device when you visit websites. They help websites remember your preferences and improve your experience.

    How We Use Cookies

    Essential Cookies (Always Active)

    These cookies are necessary for the Service to function:

    • Authentication: Keep you logged in
    • Security: Prevent fraud and abuse
    • Session: Remember your actions during a visit

    You cannot opt out of essential cookies as they're required for the Service to work.

    Analytics Cookies (Optional)

    Help us understand how you use the Service:

    • Pages visited
    • Features used
    • Time spent on different sections
    • Device and browser information

    We use this data to improve the Service and user experience.

    Preference Cookies (Optional)

    Remember your choices and settings:

    • Language preference
    • Theme (light/dark mode)
    • Unit preferences (metric/imperial)
    • Notification settings

    Third-Party Cookies

    We may use third-party services that set their own cookies:

    Analytics

    • Google Analytics: Understand user behavior
    • Privacy: Anonymized IP addresses, no personal data shared

    Device Integrations

    • Apple Health: When you connect Apple devices
    • Fitbit: When you connect Fitbit devices
    • Dexcom: When you connect CGM devices

    These services have their own cookie policies. We recommend reviewing them.

    Managing Cookies

    In ALERAiQ™

    You can manage cookie preferences in your account settings:

    • Analytics: Can be disabled
    • Preferences: Can be cleared
    • Essential: Cannot be disabled (required)

    In Your Browser

    You can also control cookies through your browser settings:

    • Chrome: Settings → Privacy and security → Cookies
    • Firefox: Options → Privacy & Security → Cookies
    • Safari: Preferences → Privacy → Cookies
    • Edge: Settings → Cookies and site permissions

    Note:

    Blocking or deleting cookies may impact your experience. Some features may not work correctly without cookies enabled.

    Cookie Lifespan

    • Session cookies: Deleted when you close your browser
    • Persistent cookies: Remain for a set period (typically 30-90 days)
    • Authentication cookies: Remain until you log out or they expire

    Updates to This Policy

    We may update this Cookie Policy from time to time. We'll notify you of any material changes via email or in-app notification.

    Contact

    Questions about our cookie practices?